Combined confidently and data protection Statement
We respect your privacy. Any information you disclose is confidential to the Student Wellbeing Services team which incorporates: The Counselling, Mental Health and Wellbeing teams as well as Disability Inclusion Service and Pastoral and Spiritual Support.
Student Wellbeing Services is part of Student Services. It is usual practise that we may share information about you between these teams in order to best support you.
Boundaries to confidentiality will be discussed with you at the beginning of your first appointment with your practitioner.
As a rule, we do not pass on personal information about you, including your attendance, to anyone outside the service (such as parents, tutors and placement staff).
We operate a multi-disciplinary approach to your support and information sharing across Student Wellbeing Servies involved in your care and support is common. However, individual services do not automatically access each other's notes, this is done on a needs- to- know basis.
There are also other exceptional circumstances where we may need to share information about you with other people/services/departments.
We respect your privacy. Any information you disclose is confidential to the Student Wellbeing Services team which incorporates: The Counselling, Mental Health and Wellbeing teams as well as Disability Inclusion Service and Pastoral and Spiritual Support.
Student Wellbeing Services is part of Student Services. It is usual practise that we may share information about you between these teams in order to best support you.
Boundaries to confidentiality will be discussed with you at the beginning of your first appointment with your practitioner.
As a rule, we do not pass on personal information about you, including your attendance, to anyone outside the service (such as parents, tutors and placement staff).
We operate a multi-disciplinary approach to your support and information sharing across Student Wellbeing Servies involved in your care and support is common. However, individual services do not automatically access each other's notes, this is done on a needs- to- know basis.
There are also other exceptional circumstances where we may need to share information about you with other people/services/departments.
Such circumstances may include:
• Where you give us express consent to disclose information eg with your GP, externa mental health/wellbeing support or if you have requested a letter to support extenuating circumstances.
• If you give us information that leads us to believe that you, or someone else, is at serious and/or imminent risk of harm then we may take steps to minimise this danger. This would include child protection or safeguarding issues. This may involve is talking with GP, external mental health/wellbeing provider, the emergency services, your faculty or the student conduct team and internal/external safeguarding teams. This may also include sharing information for discussion with the University's Cause for Concern meeting, which supports students where there is significant concern about their health, safety and wellbeing and/or the health, safety and wellbeing of others.
• Where a legal obligation exists: Where the law requires us to break confidentiality (we are talking about serious crime such as terrorism and drug-trafficking, rather than misdemeanours).
• Fitness to practice concerns: If you are training to be a doctor, dentist, nurse, teacher or social worker, the University also has a duty of care to the members of the public Where it is felt that the difficulties you are experiencing place people in your care at risk of harm, we would contact the relevant school to enable you to access additional and appropriate support, such as Occupational Health. You would be included in and supported through this process wherever possible.
• Fitness to study concerns – where we have concerns that your mental health/wellbeing is impacting your ability to study, we may contact your faculty to instigate support via the Support for Study policy
• If we are in receipt of information that: you have been admitted to hospital because of your mental health, we will inform your faculty to ensure they are aware of the reason for your absence. The information shared will be minimal and, on a need-to-know basis to ensure that you receive sensitive support when you return to university.
• Where we need to share a clinical matter with a health professional (e.g. your GP).
Any action would usually be discussed with you first. It is important to emphasise that no one will be told who does not need to know.
If you have concerns about Shared Confidentiality, then please contact our Student Services HUB. This is located in the Library.
To find out more about how Student Wellbeing Services uses and shares your personal data please look at the webpage.
Data Protection and Record Keeping
• If you give us information that leads us to believe that you, or someone else, is at serious and/or imminent risk of harm then we may take steps to minimise this danger. This would include child protection or safeguarding issues. This may involve is talking with GP, external mental health/wellbeing provider, the emergency services, your faculty or the student conduct team and internal/external safeguarding teams. This may also include sharing information for discussion with the University's Cause for Concern meeting, which supports students where there is significant concern about their health, safety and wellbeing and/or the health, safety and wellbeing of others.
• Where a legal obligation exists: Where the law requires us to break confidentiality (we are talking about serious crime such as terrorism and drug-trafficking, rather than misdemeanours).
• Fitness to practice concerns: If you are training to be a doctor, dentist, nurse, teacher or social worker, the University also has a duty of care to the members of the public Where it is felt that the difficulties you are experiencing place people in your care at risk of harm, we would contact the relevant school to enable you to access additional and appropriate support, such as Occupational Health. You would be included in and supported through this process wherever possible.
• Fitness to study concerns – where we have concerns that your mental health/wellbeing is impacting your ability to study, we may contact your faculty to instigate support via the Support for Study policy
• If we are in receipt of information that: you have been admitted to hospital because of your mental health, we will inform your faculty to ensure they are aware of the reason for your absence. The information shared will be minimal and, on a need-to-know basis to ensure that you receive sensitive support when you return to university.
• Where we need to share a clinical matter with a health professional (e.g. your GP).
Any action would usually be discussed with you first. It is important to emphasise that no one will be told who does not need to know.
If you have concerns about Shared Confidentiality, then please contact our Student Services HUB. This is located in the Library.
To find out more about how Student Wellbeing Services uses and shares your personal data please look at the webpage.
Data Protection and Record Keeping
For the purposes of this form, ¶¶Òõ¶ÌÊÓƵ is the data controller.
The personal information you provide in this form will be held by the ¶¶Òõ¶ÌÊÓƵ in accordance with current Data Protection regulations (GDPR 2018). The information is required to enable you to access the University Student Wellbeing Services, and they will use it to assess your needs and provide you with appropriate support.
It may also be used for statistical purposes and as a way of improving service delivery.
Please note that brief, factual records will also be kept of any online, telephone, or in person discussions you have with a Counsellor, Wellbeing or Mental Health Advisor as it is considered professional good practice to do so. Information is held on a password protected database (we no longer keep paper records) and kept for a period of six years, at this point, it will be deleted.
How we use the information you provide through the form and in discussions can be found in this link to our main webpages.
The personal information you provide in this form will be held by the ¶¶Òõ¶ÌÊÓƵ in accordance with current Data Protection regulations (GDPR 2018). The information is required to enable you to access the University Student Wellbeing Services, and they will use it to assess your needs and provide you with appropriate support.
It may also be used for statistical purposes and as a way of improving service delivery.
Please note that brief, factual records will also be kept of any online, telephone, or in person discussions you have with a Counsellor, Wellbeing or Mental Health Advisor as it is considered professional good practice to do so. Information is held on a password protected database (we no longer keep paper records) and kept for a period of six years, at this point, it will be deleted.
How we use the information you provide through the form and in discussions can be found in this link to our main webpages.
Supervision
Student Wellbeing Services staff are required to receive professional clinical supervision for their work to ensure quality of practice. Your sessions, but not your identity, will be discussed in supervision, which is confidential and undertaken with an experienced practitioner.
Access to notes
Under the terms of the current Data Protection Regulations (GDPR 2018), you have a right to access all notes kept on you. If those notes contain references to other individuals these may not be made available to you, as data protection is also granted to third parties.
If your file includes a letter or additional information from the person responsible for your clinical care, such as a GP or psychiatrist, consent from the relevant practitioner must be obtained before the correspondence is disclosed.
If you wish to access your notes then make a request via our Data Protection officer. You will find details on how to do this here.
Please tick here to say that you have read, understood and consent to your personal information being used in line with our data protection and confidentiality policy.
If your file includes a letter or additional information from the person responsible for your clinical care, such as a GP or psychiatrist, consent from the relevant practitioner must be obtained before the correspondence is disclosed.
If you wish to access your notes then make a request via our Data Protection officer. You will find details on how to do this here.
Please tick here to say that you have read, understood and consent to your personal information being used in line with our data protection and confidentiality policy.
Formal complaints should be addressed via the University’s student complaints procedure.
